- Enjoy your work with a leading global brand
- Full training provided
- Great team, supportive manager
Hitachi Global Air Power Australia is part of a group with 320,000 staff worldwide and world class manufacturing and engineering capability. Across Australia, we have 8 branches and a strong sense of community.
We now have an excellent opportunity at our Mackay branch for a Spare Parts Coordinator. This is a key role within the service team which delivers spare parts to our customers.
About the role
You will be responsible for diagnosing our internal and external customers’ spare parts requirements, then processing the orders. The work is biased towards internal service orders but also includes some external customer service activities, generally via phone and email.
You will enjoy this role if you want to be part of a great team delivering service excellence.
On a typical day, you will:
- Look up manuals to identify the correct parts and interpret customer requirements
- Support service technicians with their parts requirements
- Perform customer service activities including enquiry, quotation and sales order processing of spare parts
- Process purchase requisitions for non-standard parts using their respective part numbers
- Keep customers up to date with timing of their orders
- Pick and pack orders
This is a full time role Monday to Friday starting at 7.30am.
Joining the team at HGAP will give you many opportunities to learn and grow with us.
- Work with our Customer Service Manager, technicians, local team and colleagues across Australia
- We supply uniforms and tools, personal protective equipment including safety hats, glasses, gloves, safety boots, etc.
- You will join a growing company with a great culture
To be successful, you’ll bring:
- Interest in interpreting mechanical/industrial spare parts
- Confidence using the computer
- The ability to learn how to book in jobs, order and /or sort parts
- Pride in your work
- High attention to detail
- Well organized with good time management skills
- A forklift license or willingness to get one
Why choose us?
- Great People
- Great Product
- Safety Culture
If this sounds like the move you have been looking for, please apply now or call Paige on for a confidential chat.